Is your brand building or eroding customer trust?


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4-Nov-08 10:00 AM  CST  

Stronger Brands Require More Left Brain Thinking 

Most brand failures are not the result of poor quality creative work, but an unclear understanding of what matters most to customers. This is usually a function of a brand development process guided by creativity rather than a solid foundation of fresh market insights. And if the brand is the means by which customers make choices, shouldn’t organizations commit resources to research before launching into a creative process?

 

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For additional information on this Brand Strategy article, please contact:

John McKeever

Source: John McKeever

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