Gelb Consulting Group Inc. Article RSS http://www.gelbconsulting.com Gelb Consulting Group Inc. Article RSS feed. . Gelb Consulting Group Inc. http://www.gelbconsulting.com/tresources/en/images/icons/tendenci34x15.gif http://www.gelbconsulting.com no Copyright 2005, Gelb Consulting Group Inc. Tendenci Membership Management Software by Schipul - The Web Marketing Company en-us noemail@gelbconsulting.com Thu, 09 Sep 2010 18:02:02 GMT Articles http://www.gelbconsulting.com/en/art/148/ <p>Jim Macksood of the University of Michigan Health System and John McKeever engaged in a comprehensive experience mapping process involving patients of the University's Skin Cancer program. They share the strategies they utilized, their findings, and what ultimately constituted as an ideal patient experience for the program. <br><br>Please click here to read the article: <a href="/attachments/wysiwyg/22/Mapping_the_Patient_Experience.pdf">Mapping the Patient Experience</a></p> <br><br>4-Aug-09 10:00 AM Mapping the Patient Experience (Published in Healthcare Strategy Alert) <p>Jim Macksood of the University of Michigan Health System and John McKeever engaged in a comprehensive experience mapping process involving patients of the University's Skin Cancer program. They share the strategies they utilized, their findings, and what ultimately constituted as an ideal patient experience for the program. <br><br>Please click here to read the article: <a href="/attachments/wysiwyg/22/Mapping_the_Patient_Experience.pdf">Mapping the Patient Experience</a></p> no http://www.gelbconsulting.com/en/art/148/ John McKeever Tue, 04 Aug 2009 15:00:00 GMT